Download recovery manager hp windows 10.HP PCs – Software Recovery Options (Windows 10)

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Download recovery manager hp windows 10

Click Download tool now to download the file MediaCreationTool. Select the language, edition, and architecture bit or bit for the Windows 10 installation, and then click Next. Select the USB flash drive, and then click Next. Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps.

HP still recommends backing up all data in the event of any data loss. If you are prompted to supply the Windows 10 product key, type the product key, and then click Next. If your computer has less than GB of free hard drive space, you are prompted to connect a USB hard drive to continue with the installation.

When the installation is complete, Windows 10 Upgrade copies the windows. Keep this file on the USB hard drive. The file is required if you decide to go back to the previous operating system.

If a User Account Control window displays, click Yes. When the Get important updates window opens, select Download and install updates recommended , and then click Next. In the Choose what to keep window, select what you want to keep, and then click Next.

Keep personal files and apps : Keeps all your personal files, settings, and apps. Keep personal files only : Keeps your personal files, but no settings or apps. Nothing : Keeps nothing and erases all data. During the installation process, your computer restarts several times. Do not turn off your computer or interrupt the installation process.

If the sign-in window displays, sign in to your account. If you chose Keep personal files and apps , the desktop opens when the installation completes. If you chose Keep personal files only , the desktop opens when the installation completes. If you chose Keep nothing , see Completing setup and signing in to Windows 10 clean installation only.

If you have completed a clean installation of Windows and kept nothing, navigate the setup experience with the help of Cortana. If you chose to keep your personal files and apps, you do not need to set up Windows 10 again. When the Cortana introductory screen displays, you can choose to use Cortana voice recognition if your computer has a working microphone or your keyboard and mouse to complete the setup. If you do not want to use Cortana, click the speaker icon in the lower right corner, and then mute the volume.

When the Let’s start with region. Is this right? When the Is this the right keyboard layout? When the Want to add a second keyboard layout? When the Let’s connect you to a network screen displays, select the network you want to connect to, and then click Connect and type your network user name and password, or click Skip for now to continue without connecting to a network. On the Sign in with Microsoft screen, type your email, phone, or Skype name in the text field, or create an account, and then click Next.

Type your password in the text field, and then click Next. If you see a Call us overprotective screen requesting an additional method of account verification, select the way you want to verify the account, and then click Next. Read the options displayed on each screen, select the options you want, and then follow the on-screen instructions to continue. When the Choose privacy settings for your device screen displays, select the options you want, and then click Accept.

The Go Back feature, which allows you to reinstall a previous version of Windows, is available for 10 days after upgrading to Windows 10 or updating Windows 10 to a new version. The Windows installation files occupy a large amount of hard drive storage space during that time. This document is for HP computers that came with Windows The purpose of this document is to help you determine the best method for restoring Windows 10 software.

An HP computer comes with many software tools you can use to restore software on your computer. The names of these tools sound similar and understanding which tool to use might be difficult. Use this document to better understand what software recovery tool you should use depending on the situation. Together, HP and Microsoft provide several software recovery options for your computer. Knowing which option is best to use before you begin can save you time and effort.

Consult the following table to compare the software recovery options. For business computers, the recovery options might no longer be viable as the image might have been replaced. To confirm, contact your company’s IT department or your local IT service. Consumer and Commercial PCs.

Resetting Your Computer Windows Search for restore , select Create a restore point. System Properties opens with the System Protection tab selected.

On the System Protection tab, click System Restore. Click Recovery , then Advanced Startup , and then Restart now. Press F11 after restart. Click Troubleshoot , and then select Reset this PC. System restore time is dependent on the amount of data present within the last restore point. If the restore point is not the current Windows version, it may take up to days to download and install Microsoft quality and security updates. PC Reset from F11 prompt takes about 20 minutes or more.

Additional download GB dependent on internet speed and installation time is needed to obtain the latest build, software, and updates since the RTM was made. When using a Microsoft Windows 10 Media Creation tool, initial installation time is about minutes. Additional download GB, dependent on internet speed and installation time is needed to obtain the latest build, software, and updates since the CD image was made. Shipping time.

About minutes Install depending on image size. Additionally, up to days of Microsoft quality and security updates including download and install time this time may vary depending on when HP image media was created. Additionally, up to days of Microsoft quality and security updates including download and install time this time may vary depending on when image was created.

About minutes to download 5GB, dependent on internet speed. Additionally, up to days of Microsoft quality and security updates including download and install time this time may vary depending on when image was uploaded. Restores to the most current version of Windows that was available when the Microsoft media was created. Return a computer’s software configuration to its original condition, without the latest updates.

Only INF based drivers are kept. Select your model. How does HP install software and gather data? Get started. Types of system recovery. Perform system recovery. Disable secure boot. Recovery when Windows 10 does not start correctly. Things you should do after performing a recovery. This document is for HP and Compaq computers that came with Windows 10 installed.

Learn how to reinstall or restore an HP computer with Windows 10 to an earlier state. Also, learn how to perform a system recovery using HP Recovery Manager. For Business computers : The recovery options might no longer be viable as the image might have been replaced.

To confirm, contact your company’s IT department or your local IT service. Back up all personal files and read all caution statements before performing a system recovery. Failure to backup your files results in the loss of files and information that you do not want to lose.

The complete recovery process can take 4 to 6 hours or more to complete. For best results, the computer should not be connected to the Internet. The computer restarts several times during the process. Do not turn off the power or interrupt the recovery process until the prompt to log in to Windows displays. Following the recovery process, you should take steps to make sure your computer is secure.

For more information, see the section Things you should do after performing a recovery in this document. To resolve the issue, download and install one of the following HP software updates. If you are not sure which download is needed for your computer, please return to the top of the page and enter your serial number or product name in the search bar to be directed to the appropriate product page. Depending on the model of your computer and its configuration, your Recovery Manager screen might vary.

Select one of the options and follow the on-screen instructions for the Microsoft reset. Standard options for recovery manager display according to the system resources and configuration of your computer system. Yours might vary from the examples in this document. Types of system recovery Your computer might have three types of System Recovery available, or it might have only two.

Use the recovery type that resolves your issue without making more changes than necessary. System Recovery: This option reformats the system drive usually C: , reinstalls the original operating system, and reinstalls all the original hardware drivers and software.

Factory Reset: Factory Reset reformats the entire hard drive, reinstalls the original operating system, and reinstalls all the original hardware drivers and software. This option also recreates the required Recovery partition usually D: and reinstalls the required software. The factory reset recreates the required Recover Partition usually D: and all other required partitions. The Factory Reset option returns all of the computer’s software to the condition it was in at the time of purchase.

All user changes or additions are removed. Perform system recovery To return the computer to a previous state , system recovery to accomplish such things as:. To perform a recovery on your computer with Windows 10 using one of the following methods:. Recovery when Windows opens correctly. Recover without affecting your files using HP Recovery Manager You can refresh your computer without affecting your personal files and applications.

If Windows opens correctly , perform the following steps to start a system refresh that does not affect your files.

Disconnect all connected devices and cables such as personal media drives, USB drives, printers, and faxes. Remove media from internal drives, and remove any recently added internal hardware.

Do not disconnect the monitor, keyboard, mouse, or power cord. From the Start screen, type recovery manager , and then select HP Recovery Manager from the search results. If you are prompted for an Administrator password or confirmation, type the password or provide the confirmation. If a User Account Control window asks if you want to allow the program to make changes to the computer, click Yes.

Under Help , click Windows System Reset. Read Your apps will be removed , and then click Next. If you continue to Reset the PC, you won’t be able to undo, or go back, to a previous version of Windows. Under Help , click Windows Recovery Environment. Click OK. The system reboots into the Windows Recovery environment. Click Recover without backing up your files , and then click Next. Read the System Recovery information. To proceed, click Next. The computer restarts. Follow any on-screen instructions and do not interrupt it during the process.

The computer might restart a number of times during the recovery process. Insert the media and use the following instructions.

Turn on the computer and immediately press the Esc escape key repeatedly, about once every second, until the Startup Menu opens.

HP Recovery Manager is a freeware recovery management software download filed under backup software and made download recovery manager hp windows 10 by Hewlett Packard for Windows. The review for HP Recovery Manager has not been completed yet, but it was tested by an editor here on a PC and a list of features has been compiled; see below. Use HP Recovery Manager to reinstall some of the mwnager drivers and software programs that originally came with your HP computer.

Not all software is available to be reinstalled. HP Recovery Manager mxnager be easily installed and once it is up and running, the application will help you get back data and take care of the backups on your HP laptop.

HP Recovery Manager can protect from data wondows and perform backup operations. Продолжить чтение and highlights Create Recovery Discs: Нажмите чтобы увидеть больше backup in case of critical hardware failure Backup individual files and folders: Helps protect mznager critical data, quickly Backup open or locked application files such as. A on bit and bit PCs This download downloac licensed as freeware for the Windows bit and bit operating system on a laptop or desktop PC from backup software without restrictions.

HP Recovery Manager 5. A is available to all software users as a free download for Windows. Download HP Recovery Manager 5. A for Windows. We have tested HP Recovery Manager 5. A against download recovery manager hp windows 10 with several different programs. We certify that this program is clean of viruses, malware and download recovery manager hp windows 10.

Screenshots of HP Recovery Manager 3. HP Recovery Manager x

Click here. New Windows 10 versions are delivered to your computer through Приведенная ссылка Update.

Learn what happens if Windows installs the update automatically, and find information for manually installing the update. Windows Update requires a minimum amount of free space on the hard drive to install the latest update. You might be prompted to connect download recovery manager hp windows 10 storage to complete the update. For business computersoperating system installation might be managed at the IT level and might not be available to install a later version of Windows.

To confirm, contact your company’s IT department or your local IT service. Windows Update can automatically install a new Windows 10 version to your computer. Windows allows you to reset the update schedule up to five days later. 100, you can only use this reschedule option rrcovery.

After you sign windws, a screen opens with a Hi message, followed by a series of screens that show the progress of the installation. When the installation completes, a Let’s downliad screen displays, and then your desktop opens. If источник do not want to wait for Windows to automatically download a new Windows 10 version, use Windows Update to install it manually.

Using the search box on the taskbar, search for and open Windows Update. Click Recovety for updates. The windkws begins and the download progress displays as a percentage. If you do not want to restart your PC immediately, Windows 10 restarts automatically during inactive hours адрес страницы complete the installation. You can run the Media Creation Tool and create the Windows installation media on any computer.

Go to eindows Microsoft Download Windows 10 webpage in English. Click Download tool now to download the file MediaCreationTool.

Select the language, edition, and architecture bit or bit for the Windows 10 installation, and then click Next. Select the USB flash drive, and then click Next. Windows 10 Setup allows you to do a clean installation of Download recovery manager hp windows 10 10 erases all data or to keep your personal files wibdows apps. HP still recommends backing up all data in the event of any data loss. If ativador nero platinum 2017 are prompted to supply the Windows 10 product key, type the product downloav, and then click Next.

If your computer has less than GB of free hard drive space, you are prompted to connect a USB hard drive to continue with the installation. When the downlpad is complete, Windows 10 Upgrade copies the windows.

Keep this file on the USB hard drive. The file is required if you decide to go back to the previous operating system. If a User Account Control window displays, click Yes. When the Get important updates window opens, select Download and install updates recommendedand then click Next.

In the Choose what to keep window, select what you want to keep, and then click Next. Keep personal files and apps : Keeps all your personal files, settings, and apps. Keep personal files only : Keeps your personal files, but no settings or apps. Nothing : Keeps nothing and erases all data.

During the installation process, your computer restarts several times. Do not turn downloav your computer or interrupt the installation process. If the sign-in window displays, sign in to your account. If you chose Keep personal files and appsthe desktop opens when the installation completes. If you chose Keep personal files onlythe desktop opens when the installation completes.

If you chose Keep nothingsee Completing setup and downlozd in to Windows 10 clean installation only. If you have completed a clean installation of Ph and kept nothing, recovrey the setup experience with the help of Cortana.

If you chose to keep your personal recivery and apps, you do not need to set up Windows 10 again. When the Cortana introductory screen displays, you windowx choose to use Cortana voice recognition if your computer has a working microphone or your keyboard and mouse to complete the setup. If you do not want to use Cortana, click the speaker icon in the lower right corner, and then mute the volume. When the Let’s start with region.

Is this right? When the Is this the right keyboard layout? When the Want to add a second keyboard layout? When the Let’s connect you to a network screen displays, select the network you want to connect to, and then click Connect and type your network user name and password, or click Skip for now to continue without connecting to a network.

On the Sign in with Microsoft screen, type your email, жмите, or Skype name in the text field, or create an account, and then click Next. Manaher your password источник статьи the text field, and then click Next. If you see a Call us overprotective screen requesting an additional method of account verification, select the way you want to verify the account, and then click Next.

Read the options displayed on each screen, select the options you want, and download recovery manager hp windows 10 follow the on-screen redovery to continue. When the Choose privacy settings for your device screen recvoery, select the options здесь want, and then click Accept. The Go Wibdows feature, which allows you to reinstall a previous version of Download recovery manager hp windows 10, is available for 10 days donwload upgrading посмотреть еще Windows 10 or updating Windows 10 wlndows a download recovery manager hp windows 10 version.

The Download recovery manager hp windows 10 installation files occupy a large amount of hard drive storage space during that time. The files are deleted automatically after 10 days. However, download ableton live free can delete them manually if you recoery to free up storage space before then. After deleting the files, the Go Back feature is no longer available for restoring a previous version of Windows.

Using the dindows box on the taskbar, search for and open Disk Cleanup. Select the hard drive where the Windows installation files are stored usually Mangaerand then click OK. When the Disk Cleanup window opens, click Clean up system files. Select Previous Windows installation s and Temporary Windows installation files, h; then click OK to start the cleanup.

When the disk cleanup is complete, more free space is available on the computer hard drive. If your computer shipped with Windows 10 preinstalled at the factory, HP Recovery Manager might not work with the latest update.

It can be used to recover the operating system from files stored in a partition on the hard drive without needing recovery media. It can also be used to create a personalized recovery disc or USB drive for a specific computer. When you click the link, the file is downloaded using your internet browser download capabilities. Ho out. Select registration option.

Email address. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript нажмите для деталей execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Automatically installing Windows 10 Windows Update can automatically install a new Download recovery manager hp windows 10 10 version to your computer.

Note: Windows allows you to reset the update schedule up to five days later. Rexovery Windows 10 version has successfully installed. Performing a manual installation of Windows 10 If you do not want to wait for Windows to automatically download a new Windows 10 version, use Windows Update to install it manually. When читать статью download completes, click Restart now.

Note: If you do not want to restart your PC immediately, Windows 10 restarts automatically during inactive hours to complete the installation. Creating the installation media to download Windows 10 Download the Media Creation Tool and create the installation media. Installing Windows 10 on your computer Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps.

Note: If you are prompted to supply the Windows 10 product key, download recovery manager hp windows 10 the product key, and then click Next. Note: If your computer has less than GB of free download recovery manager hp windows 10 drive space, you are prompted to connect a USB hard drive to continue with the installation. The installation begins. Completing setup and signing in to Windows 10 clean installation only If you have completed a clean installation of Windows and kept nothing, navigate the setup microsoft access 2016 training with the help of Cortana.

The installation completes, and the desktop opens. Deleting Windows 10 installation files to regain storage download recovery manager hp windows 10 The Go Back feature, which allows you to reinstall a previous version of Windows, is available for download recovery manager hp windows 10 days after upgrading to Windows 10 or updating Windows 10 to a new downlosd. Note: After deleting the files, download recovery manager hp windows 10 Go Back feature is no longer available for restoring a previous version of Manxger.

Wait while Disk Cleanup scans the drive for system files that can be deleted. Note: When you click the link, the file is downloaded using your internet browser download capabilities.

Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania.

Download HP Recovery Manager Utility Rev.1 for Windows 10 bit (Other Drivers & Tools). Feb 11, · HP Backup & Recovery Manager helps protect the data and system state of your HP computer by taking scheduled snapshots, which can be stored in /5. Use the Windows 10 search box to search for HP Recovery Manager and click to open it. Depending on the model of your computer and its configuration, your Recovery Manager screen might vary. Not all options are available on all models and configurations. Nov 19, · The laptop came loaded with a Windows 10 volume licensed version which overwrote the preinstalled software including HP Recovery Manager. The recovery partition is still there but I can’t access it because HP Recovery Manager is not installed. Is there anywhere to download the full version of HP Recovery Manager?Estimated Reading Time: 1 min.

All OEM preinstalled desktop apps are reverted to factory state. Keeps OEM preinstalled antivirus as the default. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number.

Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP’s Virtual Agent. Session timed out. Your session on HP Customer Support has timed out. Please sign back in to continue Sign in. Complementary Content. Microsoft System Restore to previous date. Microsoft Windows 10 Media Creation Tool.

Cloud Recovery Commercial PCs only. To launch from inside Windows. To launch from outside Windows. Requires an Internet connection to create installation media. Or Boot to installation media created. Estimated time, dependent on PC specifications and connectivity speed.

Restores the PC back to when the last restore point was created. Restores the RTM state of the currently installed version of Windows. Restores to the original software build from when the HP Image was captured. Restores to the original software build from when the HP Image was uploaded. Restores PC back to the last restore point created. Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for.

Search instead for. Did you mean:. Fix Windows 10 Update Issues. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.

It is highly recommended to always use the most recent driver version available. Try to set a system restore point before installing a device driver.

This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer. HP Recovery Manager Utility 1. Description Free Download.

Download recovery manager hp windows 10.HP PCs – Performing a System Recovery (Windows 10)

Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Automatically installing Windows 10 Windows Update can automatically install a new Windows 10 version to your computer.

When the download completes, click Restart now. Note: If you do not want to restart your PC immediately, Windows 10 restarts automatically during inactive hours to complete the installation.

Creating the installation media to download Windows 10 Download the Media Creation Tool and create the installation media. Installing Windows 10 on your computer Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps. Note: If you are prompted to supply the Windows 10 product key, type the product key, and then click Next. Note: If your computer has less than GB of free hard drive space, you are prompted to connect a USB hard drive to continue with the installation.

The installation begins. Completing setup and signing in to Windows 10 clean installation only If you have completed a clean installation of Windows and kept nothing, navigate the setup experience with the help of Cortana.

Note: After deleting the files, the Go Back feature is no longer available for restoring a previous version of Windows. Wait while Disk Cleanup scans the drive for system files that can be deleted. Note: When you click the link, the file is downloaded using your internet browser download capabilities. This option also recreates the required Recovery partition usually D: and reinstalls the required software.

The factory reset recreates the required Recover Partition usually D: and all other required partitions. The Factory Reset option returns all of the computer’s software to the condition it was in at the time of purchase.

Recover without affecting your files using HP Recovery Manager You can refresh your computer without affecting your personal files and applications. If Windows opens correctly , perform the following steps to start a system refresh that does not affect your files.

Disconnect all connected devices and cables such as personal media drives, USB drives, printers, and faxes. Remove media from internal drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, or power cord. From the Start screen, type recovery manager , and then select HP Recovery Manager from the search results.

If you are prompted for an Administrator password or confirmation, type the password or provide the confirmation. If a User Account Control window asks if you want to allow the program to make changes to the computer, click Yes. Under Help , click Windows System Reset. Read Your apps will be removed , and then click Next. If you continue to Reset the PC, you won’t be able to undo, or go back, to a previous version of Windows. Under Help , click Windows Recovery Environment.

Click OK. The system reboots into the Windows Recovery environment. Click Recover without backing up your files , and then click Next. Read the System Recovery information. To proceed, click Next. The computer restarts. Follow any on-screen instructions and do not interrupt it during the process. The computer might restart a number of times during the recovery process. Insert the media and use the following instructions. Turn on the computer and immediately press the Esc escape key repeatedly, about once every second, until the Startup Menu opens.

Press F9 to open Boot Device Options. This screen only displays for seconds and if no key is pressed, the system boots normally into Windows. When recovery starts, continue using the steps to complete recovery. The option should be Factory Reset. Click Next. To recover your system without backing up your files, the files should already be backed up and saved. To continue, if you have backed up your files, click Recover without backing up your files , otherwise click Back up your files first recommended.

After all files are copied to the hard drive, on the Factory Image preparations screen, you are asked if you have received a Supplemental Recovery Disc. Recovery manager also allows you to recover your system directly from the recovery partition.

Additional download GB, dependent on internet speed and installation time is needed to obtain the latest build, software, and updates since the CD image was made.

Shipping time. About minutes Install depending on image size. Additionally, up to days of Microsoft quality and security updates including download and install time this time may vary depending on when HP image media was created. Additionally, up to days of Microsoft quality and security updates including download and install time this time may vary depending on when image was created.

Only INF based drivers are kept. Device applets installed outside of INF are kept. The drivers are restored to the original software build from when the HP media was created. The drivers are restored to the original software build from when the image was captured. The drivers are restored to the original software build from when the image was uploaded. All OEM preinstalled desktop apps are reverted to factory state.

Keeps OEM preinstalled antivirus as the default. Select a location. Europe, Middle East, Africa. A combined list of applications and drivers to reinstall appears, with the drivers listed first. Figure : List of drivers to reinstall. Figure : List of applications to reinstall. Select the checkbox next to the applications you want to reinstall, and then click Install. This is normal and software should be installed from the HP website or from the website of the software manufacturer.

When the Installation is completed message displays, click OK. Figure : Installation is completed. Select a location.

Nov 19, · The laptop came loaded with a Windows 10 volume licensed version which overwrote the preinstalled software including HP Recovery Manager. The recovery partition is still there but I can’t access it because HP Recovery Manager is not installed. Is there anywhere to download the full version of HP Recovery Manager?Estimated Reading Time: 1 min. Dec 09, · HP Recovery Manager Rev. A on bit and bit PCs. This download is licensed as freeware for the Windows (bit and bit) operating system on a laptop or desktop PC from backup software without restrictions. HP Recovery Manager Rev. A is available to all software users as a free download for Windows/5(). Use the Windows 10 search box to search for HP Recovery Manager and click to open it. Depending on the model of your computer and its configuration, your Recovery Manager screen might vary. Not all options are available on all models and configurations. When using a Microsoft Windows 10 Media Creation tool, initial installation time is about minutes. Additional download (GB, dependent on internet speed) and installation time is needed to obtain the latest build, software, and updates since the CD image was made. Feb 11, · HP Backup & Recovery Manager helps protect the data and system state of your HP computer by taking scheduled snapshots, which can be stored in /5.

See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? This document explains how to reinstall software programs and hardware drivers that were originally installed on the computer at the factory. For business computers, the recovery options might no longer be viable as the image might have been replaced.

To confirm, contact your company’s IT department or your local IT service. Use Windows 10 File History to backup and restore your files. For more information, go to Backup and Restore in Windows If prompted for an administrator password or confirmation, type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click Yes. Figure : Recovery Manager. A combined list of applications and drivers to reinstall appears, with the drivers listed first.

Figure : List of drivers to reinstall. Figure : List of applications to reinstall. Select the checkbox next to the applications you want to reinstall, and then click Install. This is normal and software should be installed from the HP website or from the website of the software manufacturer. When the Installation is completed message displays, click OK. Figure : Installation is completed. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania.

Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. The Virtual Agent is currently unavailable.

Please try again shortly. Need help troubleshooting? Just ask. Try asking HP’s Virtual Agent. Session timed out. Your session on HP Customer Support has timed out.

Please sign back in to continue Sign in. Complementary Content.

If your computer shipped with Windows 10 preinstalled at the factory, HP Recovery Manager might not work with the latest update. Note: The HP Recovery Manager program is part of the original hard drive image on HP computers released before Dec 09, · HP Recovery Manager Rev. A on bit and bit PCs. This download is licensed as freeware for the Windows (bit and bit) operating system on a laptop or desktop PC from backup software without restrictions. HP Recovery Manager Rev. A is available to all software users as a free download for Windows/5(). When using a Microsoft Windows 10 Media Creation tool, initial installation time is about minutes. Additional download (GB, dependent on internet speed) and installation time is needed to obtain the latest build, software, and updates since the CD image was made.

Select System Recovery to erase all the files from the hard drive and restore it to the original factory condition. Select Recover without backing up your files and then click Next.

If you are using recovery discs, follow the on-screen instructions by inserting the next disc as prompted. Do not click Cancel. Click Continue when the recovery preparation is complete. Do not turn off your computer during this process. The computer might go through several Software Installation screens.

Before using the computer, update and protect your computer by reinstalling any virus and security software that was installed before the system recovery. If you are able to boot from the Recovery media or not, it is very important to reverse the changes made in the BIOS , this means you need to load the BIOS default settings. Otherwise this may cause instability in the system when making updates recommended by HP.

Turn on the computer and immediately press the F10 key repeatedly, about once every second, until the Computer Setup Utility opens. Turn on the computer and immediately press the Escape key repeatedly, about once every second, until the Startup menu opens.

Then press F Choose menu screens by pressing the left or right arrow keys. Use the up or down arrow keys to move through the list of items on the menu screen. Press the Enter key to select an item and open a submenu. Then use the left and right arrow keys to modify the settings. Press the F10 key to save the changes and exit from a submenu, or press the Esc key to exit from a submenu without saving the changes. Notebooks Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options , and then press Enter.

Use the down arrow key to select Secure Boot , press Enter , and then use the down arrow key to modify the setting to Disable and press Enter. Use the arrow keys to select Legacy Support and press Enter , and then use the arrow keys to modify the setting to enable and press Enter. Press F10 to accept the changes and exit or use the left arrow key to select the Exit , use the down arrow key to select Exit Saving Changes and then press Enter to select Yes.

Type the code shown on the screen, and then press Enter to confirm the change. If you are still unable to start from the recovery media, even after disabling secure boot and enabling legacy support, try to perform a recovery using HP Recovery Manager. Desktops Use the right arrow key to choose the Security menu , then use the down arrow key to select Secure Boot Configuration , and then press Enter.

Press F10 when the Secure Boot Configuration window is displayed. Use the down arrow key to select Secure Boot , then press the left or right arrow keys to modify the setting to Disable. Use the up arrow key to select Legacy Support , then press the left or right arrow key to modify the setting to Enable and press F Press F10 to accept the changes and exit. Then press Enter or use the left arrow key to select File , use the down arrow key to select Exit Saving Changes , and then press Enter to select Yes.

Type the code shown on the screen , and then press Enter to confirm the changes. Recovery when Windows 10 does not start correctly If Windows 10 does not open correctly, perform the following steps to recover the computer:. If an error message indicates that System Recovery cannot be run from the startup screen, a set of recovery discs or a recovery USB flash drive is needed to perform a system recovery. Follow the instructions listed in one of the following sections, depending on the recovery media available: Recovery using HP supplied recovery media or Factory reset using media you created.

Turn on the computer and repeatedly press the F11 key about once every second until the Choose and option screen is displayed, and then continue. Under Help , click System Recovery. If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your files , and then click Next.

Continue to the next step. If you want to back up your personal files, follow these steps to create a backup. Select Back up your files first recommended , and then click Next. If you want to identify the categories of files to back up, select Auto Selection. This option allows you to select the file type to back up instead of selecting the individual files to back up. For example, you can choose to back up all picture files, all document files, and all video files. If you want to select individual files to back up, select User Selection , and then click Next.

Auto Selection recommended : Select the file types you want to back up, and then click Next. The File Backup Wizard creates the list of files to back up. Do not interrupt the backup process. The files are deleted automatically after 10 days. However, you can delete them manually if you want to free up storage space before then. After deleting the files, the Go Back feature is no longer available for restoring a previous version of Windows. Using the search box on the taskbar, search for and open Disk Cleanup.

Select the hard drive where the Windows installation files are stored usually C: , and then click OK. When the Disk Cleanup window opens, click Clean up system files. Select Previous Windows installation s and Temporary Windows installation files, and then click OK to start the cleanup. When the disk cleanup is complete, more free space is available on the computer hard drive. If your computer shipped with Windows 10 preinstalled at the factory, HP Recovery Manager might not work with the latest update.

When you click the link, the file is downloaded using your internet browser download capabilities. Sign out. Select registration option. Email address. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute.

Note: Windows allows you to reset the update schedule up to five days later. The Windows 10 version has successfully installed. Performing a manual installation of Windows 10 If you do not want to wait for Windows to automatically download a new Windows 10 version, use Windows Update to install it manually. When the download completes, click Restart now. Note: If you do not want to restart your PC immediately, Windows 10 restarts automatically during inactive hours to complete the installation.

The review for HP Recovery Manager has not been completed yet, but it was tested by an editor here on a PC and a list of features has been compiled; see below.

Use HP Recovery Manager to reinstall some of the hardware drivers and software programs that originally came with your HP computer. Not all software is available to be reinstalled. HP Recovery Manager can be easily installed and once it is up and running, the application will help you get back data and take care of the backups on your HP laptop. Simply ask a new question if you would like to start the discussion again. All forum topics Previous Topic Next Topic.

New member. Message 1 of 5. HP Recommended. Product: Star Wars annr. Operating System: Microsoft Windows 10 bit. Tags 2.

Features and highlights Create Recovery Discs: Software backup in case of critical hardware failure Backup individual files and folders: Helps protect your critical data, quickly Backup open or locked application files such as. A on bit and bit PCs This download is licensed as freeware for the Windows bit and bit operating system on a laptop or desktop PC from backup software without restrictions.

HP Recovery Manager 5. A is available to all software users as a free download for Windows. Figure : Recovery Manager. A combined list of applications and drivers to reinstall appears, with the drivers listed first. Figure : List of drivers to reinstall.

Figure : List of applications to reinstall. Select the checkbox next to the applications you want to reinstall, and then click Install. This is normal and software should be installed from the HP website or from the website of the software manufacturer. When the Installation is completed message displays, click OK. Figure : Installation is completed.

Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Additionally, up to days of Microsoft quality and security updates including download and install time this time may vary depending on when image was uploaded.

Restores to the most current version of Windows that was available when the Microsoft media was created. Return a computer’s software configuration to its original condition, without the latest updates.

Only INF based drivers are kept. Device applets installed outside of INF are kept. The drivers are restored to the original software build from when the HP media was created.

The drivers are restored to the original software build from when the image was captured. The drivers are restored to the original software build from when the image was uploaded.

All OEM preinstalled desktop apps are reverted to factory state. Keeps OEM preinstalled antivirus as the default. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania.

Please try again shortly. Need help troubleshooting? Just ask. Try asking HP’s Virtual Agent. For Business computers : The recovery options might no longer be viable as the image might have been replaced. To confirm, contact your company’s IT department or your local IT service. Back up all personal files and read all caution statements before performing a system recovery. Failure to backup your files results in the loss of files and information that you do not want to lose. The complete recovery process can take 4 to 6 hours or more to complete.

For best results, the computer should not be connected to the Internet. The computer restarts several times during the process. Do not turn off the power or interrupt the recovery process until the prompt to log in to Windows displays.

Following the recovery process, you should take steps to make sure your computer is secure. For more information, see the section Things you should do after performing a recovery in this document. To resolve the issue, download and install one of the following HP software updates. If you are not sure which download is needed for your computer, please return to the top of the page and enter your serial number or product name in the search bar to be directed to the appropriate product page.

Depending on the model of your computer and its configuration, your Recovery Manager screen might vary. Not all options are available on all models and configurations. If HP Recovery Manager opens and one or both of the following options are the only ones available, you can restore your system with the Microsoft push-button reset.

If Windows opens correctly , perform the following steps to start a system refresh that does not affect your files. Disconnect all connected devices and cables such as personal media drives, USB drives, printers, and faxes. Remove media from internal drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, or power cord.

From the Start screen, type recovery manager , and then select HP Recovery Manager from the search results. If you are prompted for an Administrator password or confirmation, type the password or provide the confirmation.

If you continue to Reset the PC, you won’t be able to undo, or go back, to a previous version of Windows. Under Help , click Windows Recovery Environment. Click OK. The system reboots into the Windows Recovery environment. Click Recover without backing up your files , and then click Next. Read the System Recovery information. To proceed, click Next. The computer restarts.

Consumer and Commercial PCs. Resetting Your Computer Windows Search for restore , select Create a restore point. System Properties opens with the System Protection tab selected. On the System Protection tab, click System Restore.

Click Recovery , then Advanced Startup , and then Restart now. Press F11 after restart. Click Troubleshoot , and then select Reset this PC. System restore time is dependent on the amount of data present within the last restore point.

If the restore point is not the current Windows version, it may take up to days to download and install Microsoft quality and security updates. PC Reset from F11 prompt takes about 20 minutes or more. Additional download GB dependent on internet speed and installation time is needed to obtain the latest build, software, and updates since the RTM was made. When using a Microsoft Windows 10 Media Creation tool, initial installation time is about minutes.

Additional download GB, dependent on internet speed and installation time is needed to obtain the latest build, software, and updates since the CD image was made. Shipping time. About minutes Install depending on image size. Additionally, up to days of Microsoft quality and security updates including download and install time this time may vary depending on when HP image media was created.

Additionally, up to days of Microsoft quality and security updates including download and install time this time may vary depending on when image was created. About minutes to download 5GB, dependent on internet speed. Additionally, up to days of Microsoft quality and security updates including download and install time this time may vary depending on when image was uploaded. Restores to the most current version of Windows that was available when the Microsoft media was created.

Return a computer’s software configuration to its original condition, without the latest updates. Only INF based drivers are kept. Device applets installed outside of INF are kept. The drivers are restored to the original software build from when the HP media was created. The drivers are restored to the original software build from when the image was captured. The drivers are restored to the original software build from when the image was uploaded. All OEM preinstalled desktop apps are reverted to factory state.

Keeps OEM preinstalled antivirus as the default. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help.

Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP’s Virtual Agent. Session timed out. Your session on HP Customer Support has timed out. Please sign back in to continue Sign in.

Complementary Content. Microsoft System Restore to previous date. Microsoft Windows 10 Media Creation Tool. The Windows installation files occupy a large amount of hard drive storage space during that time.

The files are deleted automatically after 10 days. However, you can delete them manually if you want to free up storage space before then. After deleting the files, the Go Back feature is no longer available for restoring a previous version of Windows. Using the search box on the taskbar, search for and open Disk Cleanup. Select the hard drive where the Windows installation files are stored usually C: , and then click OK. When the Disk Cleanup window opens, click Clean up system files.

Select Previous Windows installation s and Temporary Windows installation files, and then click OK to start the cleanup. When the disk cleanup is complete, more free space is available on the computer hard drive. If your computer shipped with Windows 10 preinstalled at the factory, HP Recovery Manager might not work with the latest update. It can be used to recover the operating system from files stored in a partition on the hard drive without needing recovery media.

It can also be used to create a personalized recovery disc or USB drive for a specific computer. When you click the link, the file is downloaded using your internet browser download capabilities. Sign out. Select registration option. Email address. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute.

See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Automatically installing Windows 10 Windows Update can automatically install a new Windows 10 version to your computer. Note: Windows allows you to reset the update schedule up to five days later. The Windows 10 version has successfully installed. Performing a manual installation of Windows 10 If you do not want to wait for Windows to automatically download a new Windows 10 version, use Windows Update to install it manually.

When the download completes, click Restart now. Note: If you do not want to restart your PC immediately, Windows 10 restarts automatically during inactive hours to complete the installation. Creating the installation media to download Windows 10 Download the Media Creation Tool and create the installation media. Installing Windows 10 on your computer Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps.

Note: If you are prompted to supply the Windows 10 product key, type the product key, and then click Next. Note: If your computer has less than GB of free hard drive space, you are prompted to connect a USB hard drive to continue with the installation. The installation begins. Completing setup and signing in to Windows 10 clean installation only If you have completed a clean installation of Windows and kept nothing, navigate the setup experience with the help of Cortana.

The installation completes, and the desktop opens. Deleting Windows 10 installation files to regain storage space The Go Back feature, which allows you to reinstall a previous version of Windows, is available for 10 days after upgrading to Windows 10 or updating Windows 10 to a new version. Note: After deleting the files, the Go Back feature is no longer available for restoring a previous version of Windows. Wait while Disk Cleanup scans the drive for system files that can be deleted.

Note: When you click the link, the file is downloaded using your internet browser download capabilities. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number.

Use HP Recovery Manager to reinstall some of the hardware drivers and software programs that originally came with your HP computer. Not all software is available to be reinstalled. HP Recovery Manager can be easily installed and once it is up and running, the application will help you get back data and take care of the backups on your HP laptop. HP Recovery Manager can protect from data loss and perform backup operations.

HP Recovery Manager 5. A is available to all software users as a free download for Windows. Keeps OEM preinstalled antivirus as the default. Select a location. Europe, Middle East, Africa.

Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number.

Requires an Internet connection to create installation media. Or Boot to installation media created. Estimated time, dependent on PC specifications and connectivity speed. Restores the PC back to when the last restore point was created.

Restores the RTM state of the currently installed version of Windows. Restores to the original software build from when the HP Image was captured. Restores to the original software build from when the HP Image was uploaded.

Restores PC back to the last restore point created. Drivers are received from the Windows Update server. User data pictures, documents, music, videos, desktop shortcuts, etc. Choose an option: Keep my files Or Removes everything. Discards data. Need to reinstall.

Personalized Windows settings are saved in cloud via Microsoft connected account. Local accounts need to reset the password. Reinstalls to original state to media when created.

Store apps HP-preinstalled. Reinstalls to original state to HP Media build. Discards apps. Need to reinstall apps from Windows store. Store apps User installed. Discards all user-installed Store apps. Desktop apps HP-preinstalled. Need to reinstall from the HP website. Desktop apps User installed.

HP PCs – Using Recovery Manager to Restore Software and Drivers (Windows 10) | HP® Customer Support.HP PCs – Installing the latest version of Windows 10

Figure : Installation is completed. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number.

Double-click the downloaded file and follow the on-screen instructions. However, in order to expand functionality, as well as usability, owners can make use of various utilities. Installing these packages is most of the times quite an easy process, and may or may not require a system reboot.

Still they can be restricted to certain operating systems or bit architectures , and existing Internet connection, or even specific components.

If all requirements are met, simply save the downloadable file extract it if needed , run the available setup, and follow all instructions for a complete and successful installation. However, since there are a huge number of device utilities provided by various developers and manufacturers, it would be a good idea to check any provided information regarding the installation steps, or just follow the on-screen instructions.

Click Troubleshoot , and then select Reset this PC. System restore time is dependent on the amount of data present within the last restore point. If the restore point is not the current Windows version, it may take up to days to download and install Microsoft quality and security updates.

PC Reset from F11 prompt takes about 20 minutes or more. Additional download GB dependent on internet speed and installation time is needed to obtain the latest build, software, and updates since the RTM was made.

When using a Microsoft Windows 10 Media Creation tool, initial installation time is about minutes. Additional download GB, dependent on internet speed and installation time is needed to obtain the latest build, software, and updates since the CD image was made. Shipping time. About minutes Install depending on image size. Additionally, up to days of Microsoft quality and security updates including download and install time this time may vary depending on when HP image media was created.

The drivers are restored to the original software build from when the HP media was created. The drivers are restored to the original software build from when the image was captured.

The drivers are restored to the original software build from when the image was uploaded. All OEM preinstalled desktop apps are reverted to factory state. Keeps OEM preinstalled antivirus as the default. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language.

Use the Windows 10 search box to search for HP Recovery Manager and click to open it. Depending on the model of your computer and its configuration, your Recovery Manager screen might vary. Not all options are available on all models and configurations. If your computer shipped with Windows 10 preinstalled at the factory, HP Recovery Manager might not work with the latest update. Note: The HP Recovery Manager program is part of the original hard drive image on HP computers released before Feb 11, · HP Backup & Recovery Manager helps protect the data and system state of your HP computer by taking scheduled snapshots, which can be stored in /5. Dec 09, · HP Recovery Manager Rev. A on bit and bit PCs. This download is licensed as freeware for the Windows (bit and bit) operating system on a laptop or desktop PC from backup software without restrictions. HP Recovery Manager Rev. A is available to all software users as a free download for Windows/5().

Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Fix Windows 10 Update Issues. Create an account on the HP Community to personalize your profile and ask a question.

Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Choose menu screens by pressing the left or right arrow keys.

Use the up or down arrow keys to move through the list of items on the menu screen. Press the Enter key to select an item and open a submenu.

Then use the left and right arrow keys to modify the settings. Press the F10 key to save the changes and exit from a submenu, or press the Esc key to exit from a submenu without saving the changes. Notebooks Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options , and then press Enter.

Press F10 to accept the changes and exit or use the left arrow key to select the Exit , use the down arrow key to select Exit Saving Changes and then press Enter to select Yes. Type the code shown on the screen, and then press Enter to confirm the change. If you are still unable to start from the recovery media, even after disabling secure boot and enabling legacy support, try to perform a recovery using HP Recovery Manager.

Desktops Use the right arrow key to choose the Security menu , then use the down arrow key to select Secure Boot Configuration , and then press Enter. Press F10 when the Secure Boot Configuration window is displayed. Use the down arrow key to select Secure Boot , then press the left or right arrow keys to modify the setting to Disable. Use the up arrow key to select Legacy Support , then press the left or right arrow key to modify the setting to Enable and press F Press F10 to accept the changes and exit.

Then press Enter or use the left arrow key to select File , use the down arrow key to select Exit Saving Changes , and then press Enter to select Yes. Type the code shown on the screen , and then press Enter to confirm the changes. Recovery when Windows 10 does not start correctly If Windows 10 does not open correctly, perform the following steps to recover the computer:.

If an error message indicates that System Recovery cannot be run from the startup screen, a set of recovery discs or a recovery USB flash drive is needed to perform a system recovery.

Follow the instructions listed in one of the following sections, depending on the recovery media available: Recovery using HP supplied recovery media or Factory reset using media you created.

Select Back up your files first recommended , and then click Next. If you want to identify the categories of files to back up, select Auto Selection. This option allows you to select the file type to back up instead of selecting the individual files to back up. For example, you can choose to back up all picture files, all document files, and all video files.

If you want to select individual files to back up, select User Selection , and then click Next. Auto Selection recommended : Select the file types you want to back up, and then click Next. The File Backup Wizard creates the list of files to back up. Do not interrupt the backup process. User Selection : Select Compression to make your backup file smaller, or select No compression to make no change to the size of your backup file, and then click Next.

Click Browse Files to choose the files to back up, and then click Next. Select the files you want to back up, and then click OK. Recovery Manager scans the computer for storage devices. Select the storage device to save the backup, and then click Next. Depending on the media selected to store the backup files, the computer prompts you to insert a blank disc or a USB flash drive.

Insert the media into the computer, and then click Next. Recovery Manager displays the progress in backing up and burning the files to the backup media. When Recovery Manager is finished backing up files, remove the backup disc or storage device, and then click Next to continue the recovery process. Read the on-screen information, and then disconnect any connected devices and cables, such as Personal Media Drives, USB drives, printers, and faxes. Do not interrupt HP Recovery Manager during the recovery process.

When recovery preparation is complete, click Continue to proceed to the installation phase of the recovery process. The computer restarts several times during the recovery. A is available to all software users as a free download for Windows.

Download HP Recovery Manager 5. A for Windows. We have tested HP Recovery Manager 5. Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer.

HP Recovery Manager Utility 1.

When using a Microsoft Windows 10 Media Creation tool, initial installation time is about minutes. Additional download (GB, dependent on internet speed) and installation time is needed to obtain the latest build, software, and updates since the CD image was made. Download HP Recovery Manager Utility Rev.1 for Windows 10 bit (Other Drivers & Tools). Dec 09, · HP Recovery Manager Rev. A on bit and bit PCs. This download is licensed as freeware for the Windows (bit and bit) operating system on a laptop or desktop PC from backup software without restrictions. HP Recovery Manager Rev. A is available to all software users as a free download for Windows/5(). If your computer shipped with Windows 10 preinstalled at the factory, HP Recovery Manager might not work with the latest update. Note: The HP Recovery Manager program is part of the original hard drive image on HP computers released before

Click here. Sign out. Select registration option. Email address. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model.

How does HP install software and gather data? Get started. Types of system recovery. Perform system recovery. Disable secure boot. Recovery when Windows 10 does not start correctly. Things you should do after performing a recovery. This document is for HP and Compaq computers that came with Windows 10 installed. Learn how to reinstall or restore an HP computer with Windows 10 to an earlier state. Also, learn how to perform a system recovery using HP Recovery Manager.

For Business computers : The recovery options might no longer be viable as the image might have been replaced. To confirm, contact your company’s IT department or your local IT service. Back up all personal files and read all caution statements before performing a system recovery.

Failure to backup your files results in the loss of files and information that you do not want to lose. The complete recovery process can take 4 to 6 hours or more to complete. For best results, the computer should not be connected to the Internet.

The computer restarts several times during the process. Do not turn off the power or interrupt the recovery process until the prompt to log in to Windows displays. Following the recovery process, you should take steps to make sure your computer is secure. For more information, see the section Things you should do after performing a recovery in this document.

To resolve the issue, download and install one of the following HP software updates. If you are not sure which download is needed for your computer, please return to the top of the page and enter your serial number or product name in the search bar to be directed to the appropriate product page. Depending on the model of your computer and its configuration, your Recovery Manager screen might vary.

Not all options are available on all models and configurations. If HP Recovery Manager opens and one or both of the following options are the only ones available, you can restore your system with the Microsoft push-button reset. Select one of the options and follow the on-screen instructions for the Microsoft reset. Standard options for recovery manager display according to the system resources and configuration of your computer system.

Yours might vary from the examples in this document. Types of system recovery Your computer might have three types of System Recovery available, or it might have only two.

The Factory Reset option returns all of the computer’s software to the condition it was in at the time of purchase. All user changes or additions are removed. Perform system recovery To return the computer to a previous state , system recovery to accomplish such things as:. To perform a recovery on your computer with Windows 10 using one of the following methods:.

Recovery when Windows opens correctly. Recover without affecting your files using HP Recovery Manager You can refresh your computer without affecting your personal files and applications.

Remove media from internal drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, or power cord. From the Start screen, type recovery manager , and then select HP Recovery Manager from the search results. If you are prompted for an Administrator password or confirmation, type the password or provide the confirmation.

If a User Account Control window asks if you want to allow the program to make changes to the computer, click Yes. Under Help , click Windows System Reset. Read Your apps will be removed , and then click Next. If you continue to Reset the PC, you won’t be able to undo, or go back, to a previous version of Windows.

Under Help , click Windows Recovery Environment. Click OK. The system reboots into the Windows Recovery environment. Click Recover without backing up your files , and then click Next. Read the System Recovery information. To proceed, click Next. The computer restarts. Follow any on-screen instructions and do not interrupt it during the process.

The computer might restart a number of times during the recovery process. Insert the media and use the following instructions. Turn on the computer and immediately press the Esc escape key repeatedly, about once every second, until the Startup Menu opens. Press F9 to open Boot Device Options. This screen only displays for seconds and if no key is pressed, the system boots normally into Windows. When recovery starts, continue using the steps to complete recovery.

The option should be Factory Reset. Click Next. To recover your system without backing up your files, the files should already be backed up and saved.

To continue, if you have backed up your files, click Recover without backing up your files , otherwise click Back up your files first recommended. After all files are copied to the hard drive, on the Factory Image preparations screen, you are asked if you have received a Supplemental Recovery Disc. When the Recovery preparation is complete window is displayed, perform the next step, depending on your recovery media:. The computer might go through several Software Installation screens; this is normal, please do not turn off your computer during this process.

Reinstall any software programs that were added after purchasing the computer, as well as any files that were backed up. Protect your computer by reinstalling any virus and security software that was installed before the system recovery. Create recovery media To create the recovery media now, use the following instructions. Only one set of media can be created, so if it has already been created, you cannot create another one. Search for and open HP Recovery Manager.

Click I Accept to the notification that only one set of recovery media can be made. If the size of the USB drive is larger than 32 GB, the extra size on the flash drive might not be usable after the recovery media is created.

Please be aware that all data on the selected USB flash drive is lost after the recovery media is created. Select whether to create the recovery media on a USB flash drive or CDs and follow the on-screen instructions. Factory reset using media you created If you created your own recovery media, you can use it to perform a Factory Reset on your computer.

Failure to backup your files results in loss of files and information. After backing up your files, use the following instructions to use the media you created to recover your computer. For detailed instructions, see Disabling Secure Boot in Windows 10 for this document. When prompted to run Recovery Manager from the hard drive or from media , select Run program from media , and then click Next.

Select Factory Reset to erase all the data and information from the hard drive and restore it to the original factory condition. Then click Next. Proceeding without backing up your files results in lost files and information. If you still have not backed up your files, select Backup your files first recommended and follow the on-screen instructions.

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